Welcome Letter

Created by Cody Berweger, Modified on Mon, 23 Feb at 8:35 AM by Cody Berweger

Welcome to the Aspire North IQ Limited Launch

 

Welcome and thank you for participating in the Aspire North IQ limited launch. We appreciate your willingness to partner with us as we introduce Predictive Insights into the audiology market. We believe that by using Predictive Insights in your audiology clinic workflow you will see enhanced patient engagement, improved clinic efficiencies, and improved patient and clinic outcomes.

 

To help ensure a smooth launch, please use the checklist below to prepare yourself and clinic staff for success. 

 

1.       Pre-Lauch Survey

Please complete the pre-launch survey using the link below. All providers and staff members are welcome to participate. The survey takes approximately 3-5 minutes to complete.

Survey Link: Pre-Launch Survey  

 

2.       Enable Predictive Insights in your Sycle Calendar

To enable predictive insights to populate in your Sycle calendar: 

1.       Ensure the Sales Opportunity designation is enabled. Please reference FAQs for more details.

2.       Populate required Patient Information for appointments: At a minimum, a patient s first name, last name, address, and ZIP code must be entered into the Patient Summary to enable the system to retrieve their predictive insights. Please reference FAQs for more details. 

 

3.       Training

A four-module video training series is available to support learning Predictive Insights. Please complete these video training modules and share them with your clinic team as soon as possible. 

Click the links below to access the online training modules. 

         ANIQ - Overview (~7min)

         Segmentation (~12min)

         Patient Attributes (~9min)

         Premium consumer Score (~9min)

 

4.       Additional Support & Reference Materials

The Aspire North IQ Support Site provides additional onboarding, training and reference materials to support the Limited Launch.  

         Predictive Insights Reference Guide 

         1-Page Quick Reference Guide 

         FAQs for clinics

         Training Videos

         Help Desk Support

 

5. Accessing Patient Insights on the Calendar

The star icons on the upper right-hand corner of an appointment in the Sycle calendar indicate predictive insights available for this patient. Clicking on the stars will open the Predictive Insights Panel. Please see FAQs for more detailed information.

 

6.       Support

If you need support or have questions, please contact your Sycle Account Manager. Alternatively, you can contact Ethan Street at estreet@aspire-north.com.

 

We are excited to support your team with Predictive Insights and appreciate your partnership and feedback!

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article